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Cross-sell Your Merchandise To Utmost Revenue

November 2nd, 2009    Subscribe To Our Feed

Cross-selling is an excellent way to create sales without much problem. Amazon has been named as the innovator in Internet cross-selling and because of their (heavy) investment in this sales technique, the rest of the Ecommerce world has ascertained a winning way to raise sales and that’s what top website ecommerce hosting shopping carts are providing cross-selling feature as well.

It’s absolutely come to a good results for them, so why shouldn’t it work for you??

Sales information:

* Repeat customers spend 30% more on average than new ones.Repeated customers will spend about 30% more on average than new ones.
* Merchants report that referrals among repeat customers are in excess of 100% more than non-customers.
* Studies have indicated that it can cost up to 6-10 times more to sell something to a prospect than to sell that same thing to an existing customer.
* Up to 65% of a company’s business comes from existing customers.

That’s great, but how do you go about making use of advantages of the power of cross-selling?

Many of these secure ecommerce shopping cart solutions come with cross-selling features. At InstanteStore, this component can be in affect at the Feature Activation page (it’s under the Manage Your Store heading on the Admin Control Panel). There you can make a decision to either manually or automatically choose products to cross-sell.

The manual selection process involves searching specific products to cross-sell, allowing you to change the products that will be shown as cross-sell products. Such as, you can cross-sell particular bicycle helmets that would go best with more or less the same bicycles.

The automatic selection process will effortlessly group products that are bought together by customers at your store as cross-sell items. This is especially helpful if your store features products or services that customers choose to buy in bundles.

Cross-sell items are prominently stated at the product page as well as on the shopping cart. This gives customers the contingency to easily add products that they may find interesting to their shopping carts.

Cross-selling tips:

* Cross-sell products that are definitely related. For example, if your customer just bought a bicycle, you could offer carriers, mobile pumps and lamps.
* Timing is key. The InstanteStore shopping carts application features a cross-sell on final payment page option that will reveal cross-sell items at special prices on the final payment/thank you page after a customer has just completed an order. Research shows that customers who’ve just bought something are probably in the mood to splurge even more, so giving customers who’ve just bought something related products at a discount is a wonderful way to fully capitalize on their buying momentum.
* Try giving a mix of product prices. You don’t necessarily have to always cross-sell only low-priced products. Low-priced products are good for urge buys but products that meet customers’ needs head-on can go for higher prices.

If you are getting a top website ecommerce hosting shopping carts like InstanteStore, then you should make good use of the tools that are obtainable. The cross-selling feature has demonstrated extremely useful for quite a few merchants over the years. If you already have a perfect customer base and want to increase your sales figures, this feature is certainly something you should try.

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